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Lettings Assistant.

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location

Bournemouth, Dorset

salary

Up to £25k

job type

permanent

role
profile.

Are you customer focused with a passion for residential lettings? We are looking for a Lettings Assistant to join a leading property investment company in Bournemouth.

This is an opportunity for you to develop your lettings experience, working directly with professional and awesome Landlords.

No weekend working, no viewings, not tenant facing and no maintenance to organise!

Instead, you will support the company's Lettings Advisor, deliver expert lettings advice.

In order to be considered for the Lettings Assistant role, you must have a genuine interest and basic understanding of the lettings process. You will need customer focus with strong communication skills and have the drive, passion, and determination to progress your lettings career.

key
duties.

  • Assisting the lettings advisor to support a large network of property investors with lettings enquiries, learning as you go!
  • Support the property investors with initial queries relating to their tenants via telephone, email, and online forum, escalating to the Lettings Advisor where necessary
  • Contribute to the creation and enhancement of policies, procedures and documentation relating to lettings, tenant management and property management
  • Provide practical and compliant support and problem solving
  • Support the network with writing awesome adverts for their properties
  • Support the Lettings Advisor in the delivery and content of training required by the network, in relation to lettings and tenant management
  • Support the Lettings Advisor with the creation of updates, webinars and intranet news stories and ensure the head office team and the network are kept up to speed with ongoing legislation changes

the ideal
candidate.

  • At least 12 months' experience in a residential letting related role
  • An understanding of lettings legislation and the tenancy process
  • Exceptional customer service and communication skills
  • Excellent attention to detail
  • The desire to progress your lettings career and further enhance your learning and career development
  • A proactive, enthusiastic, and flexible approach

the
application.

We are proud to promote diversity and inclusivity and encourage applicants from all backgrounds and walks of life. We will review CVs on an ongoing basis and interviews will be arranged for shortlisted candidates.


Due to the high number of applicants received for our job postings, we are not able to provide individual feedback at the initial stage of the application process.


Should you be interviewed for one of our vacancies (either phone or face to face), you will always receive considered feedback from us once a decision has been reached.

Thank you for showing an interest in the opportunity.

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